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Continuing delays in management actions are contributing to the backlogs of millions of unprocessed tax returns and tax transcript requests at the Internal Revenue Service, according to a new report.

Case management, no matter the type of case, provides an opportunity for a productivity-clogging backlog. You have a pipeline into which new cases are entered while current cases remain open in ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this article, author Elakkiya Daivam ...

While the Internal Revenue Service has made significant progress in slashing the backlog of tax returns from 2021, it is now processing the filings at a slower clip and taxpayers are facing ...

The government is good at self-reflection. Positive action is a little more difficult. A Government Accountability Office report released earlier this week offers a case in point. The report reviews ...

Everyone at The Queen’s Medical Center in Honolulu has their eye on some shiny new piece of technology. Doctors and nurses who have seen a new pharmacy management system demonstrated at a recent ...

Symbotic has one of the strongest contracted backlog of $12 billion, which is still growing and management expects to add one to two new customers each year. Symbotic is bringing on and ramping up new ...

CEO Joseph E. Creed highlighted "solid operational performance in a fluid environment," noting that "sales were in line with our expectations, and we delivered adjusted operating profit, and adjusted ...