TwistedSifter on MSN
Call center employee gets great feedback for sounding natural, but then a new supervisor tells her to stick to the script
The post Call Center Employee Gets Great Feedback For Sounding Natural, But Then A New Supervisor Tells Her To “Stick To The ...
How many times have you called a company and the agent who answers sounds robotic? Chances are that the agent is reading off a call script. You are unlikely to get quality service from that agent or ...
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