Ultimately, we are shifting to an environment where success lies in anticipating what customers want before they ask for it.

How to harness the data already in your company to solve your business problems In today's fast-paced world, data is everywhere--but only actionable insights can drive real success. The Insight-Driven ...

Data-based efficiency has driven every stage of Alex’s career. From the creation, growth, and successful exit strategy applied to the multiple companies he has been involved with, to his current role ...

As a chief customer officer, your competitive advantage lies in using AI not just to analyze the past but to illuminate the future. Insight acceleration is possible. AI tools can help chief customer ...

Five data-driven steps to identify market shifts, customer evolution and the opportunities for innovation that can be found therein. Harvard Business School professor and "The Innovator’s Dilemma" ...

‘Using data resources effectively allows organizations to align services or products directly with customer feedback, increase business intelligence maturity, and forecast future trends,’ writes ...

Becoming a data-driven organization is game-changing — the more data you process, the more you improve your products and services, the better you serve your customers and markets. The resulting data, ...

The 2018 Foundations for Evidence-Based Policymaking Act tasked federal agencies with making their data more accessible, and encouraged them to use evidence for “agency operations, grantmaking, human ...

With interest rates on the rise, refis trending downwards and a significant decrease in purchase volume brought on by low inventory, mortgage lenders are looking for smart solutions to combat margin ...

PITTSBURGH--(BUSINESS WIRE)--First Insight, a global leader in AI-powered decision-making, has been recognized as a Major Player in the recently published IDC MarketScape: Worldwide Retail AI-Driven ...

Brands need to be united across all touch-points but communication doesn’t necessarily need to be uniform. Now more than ever, brands need to ‘think big’ and ‘behave small’ – to retain global ...

Editor’s Note: This article was published in EY’s Utilities Unbundled publication and that it has been reprinted with WEC Energy Group’s permission. Wisconsin Energy was already one of North America’s ...