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As more drivers go uninsured or raise deductibles to cut costs, collision shops continue to see a shift toward out-of-pocket ...

While you might not have to pay for it, it seems that automotive insurance agencies are trying to pass on the costs of fees and rentals to repair shops that work on auto body repairs. While some shops ...

MIDDLETON (WKOW) -- When you have slippery weather accidents are expected. If the damage to your car is bad enough, you'll probably have to visit an auto repair center. There's a surprising reason ...

Under the new law being challenged by auto body shops, car owners are now responsible for fighting denied insurance claims.

If you are in a car accident, your insurer is supposed to make sure the car is repaired, assuming you carry collision coverage. The law in most states says you can go to any repair shop you choose.

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. HAZELWOOD, Mo. – The hailstorms brought by ...

As a former claims handler and fraud investigator, Jason Metz has worked on a multitude of complex and multifaceted claims. The insurance industry can be seemingly opaque, and Jason enjoys breaking ...

They roam Florida parking lots and carwashes in search of cars with damaged windshields, often bearing gifts; gift cards, steak dinners and discounted hot tubs are the common ones. Insurance companies ...

Monday night's hail storm made for a busy Tuesday for insurance and car repair companies. Shortly after the hail came down, Jeremy Caldwell, owner of Caldwell Insurance Agency, said the claims quickly ...