Telecommunications provider Optus has confirmed reports by publication Crikey that personal customer data was breached when an employee of ARC Mercantile posted a spreadsheet of customers owing money ...

Whatever happened to charging us for the data we use? Optus has launched a new prepaid option for its wireless broadband service, but with the unusual proviso that the data used will be charged in ...

Optus insiders have claimed last week's outage was bound to happen because the telco's systems were not ready for an upgrade. The company on Monday revealed a 'routine software upgrade' had triggered ...

SYDNEY (Reuters) -Australian telecoms giant Optus came under more fire from the government on Tuesday for a massive cyber breach, while an anonymous online account believed to be that of the hackers ...

Optus customers have slammed Optus for what they've labelled a 'token gesture' after a nationwide blackout left users without phone or internet access for more than 12 hours. Payment, transport, and ...

The massive Optus data breach that could have compromised the personal data of more than 10 million users has once again cast the spotlight on the cyber resilience of organisations in Australia. The ...

Millions of Optus customers affected by the carrier’s network outage last week have been offered data as compensation, but some say it’s not enough. Optus will offer customers a free data package to ...

Optus customers will be offered extra data for their 'patience and loyalty' in dealing with Wednesday's outage. More than 10 million Australians were left without mobile or internet services yesterday ...

Brendan Walker-Munro receives funding from the Australian Government through Trusted Autonomous Systems, a Defence Cooperative Research Centre funded through the Next Generation Technologies Fund. In ...

Optus is looking to break its customer acquisition drought with new SIM-only plans and new plans that allow customers to share their data allowance across multiple devices. For the past few quarterly ...

Optus has announced an overhaul of its mobile plans to make it easier for customers to share data across multiple devices while keeping a single plan with a single bill. Claire Reilly was a video host ...