Legacy metrics—uptime, latency, MTTR—no longer capture operational value in an AI-driven world. Mean time to prevention (MTTP ...

Amid demand for change is a surge in hiring for chief transformation officers. This expert suggests deeper foundational work is needed.

Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

The people, data and processes organizations already have are often the most powerful tools for transformation. Unsplash+ In today’s era of digital disruption and relentless pressure for reinvention, ...

Transformation programs have become ubiquitous, with more than one-third of large organizations engaged in some form of transformation at any given time. But the conventional model that most companies ...

“Seventy percent of corporate transformation efforts are doomed to fail.” International change leader and Harvard Business School professor Dr. John Kotter made this dire assertion more than 25 years ...