Clerk Chat Inc., a startup building a messaging platform that integrates with major telecommunications carriers, today said it has raised $7 million in seed funding. The San Francisco-based firm plans ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

Learn how to coordinate email and SMS campaigns for small businesses by using each platform effectively and automating with ...

Business text messaging has continued to affirm its role as a staple in customer engagement. The question we continue to face is: Which strategy is most effective? Historically, short codes served as ...

In today’s digital age, direct and expedient customer communication channels must be coupled with a level of security that fosters trust and promotes satisfaction. Communications Platform-as-a-Service ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...

Trillions of text messages are sent and received via SMS-enabled devices every day, but have you ever stopped to ask, “What is SMS, exactly?” One of the oldest forms of mobile messaging, SMS messages ...

WASHINGTON (Reuters) - The Federal Communications Commission voted on Wednesday to clarify that wireless carriers have the authority to block unwanted or spam text messages, but Democrats warned the ...