Crisis Text Line agreed to start a "mission aligned" for-profit sister company, but the mission alignment quickly got out of whack. Credit: Vicky Leta / Mashable When Crisis Text Line gave its ...

Crisis Text Line shared user data with a for-profit sister company that optimizes the customer service experience. Credit: iStock / Getty Images Plus Crisis Text Line has ended its controversial ...

Another week, another privacy horror show: Crisis Text Line, a nonprofit text message service for people experiencing serious mental health crises, has been using "anonymized" conversation data to ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Crisis Text Line, a messaging service that uses technology and human ...