Appalachian Power offers tools to find out where you use energy, simple tips to try, and ways to save on your bill. Finding efficiencies in appliances, heating and cooling systems, and more …

Payment Assistance can help. We offer several ways to keep your power flowing while keeping your budget in mind.

Stay in the Loop Even When the Power Goes Out We always do our best to keep the lights on for the community, but sometimes outages occur. And when they do, we’ll not only send out our …

Visit our Report Other Problem page to report any problems related to a streetlight, tree, outdoor light, or reporting a power theft. We will attend to your problem immediately. However, please …

The grid of the future will need to support demand for power and anticipated growth. It'll provide two-way communication between your house and our control systems so we always know …

We are Appalachian Power, your source of hassle-free, reliable electricity since 1911. With a shared love for the land and a deep gratitude for the natural resources that inspire our …

Nov 1, 2025 · Appalachian Power offers two voluntary programs for residential customers with smart meters. These programs help customers save money by shifting their energy usage to …

Trouble with your User ID or password? Register for an online account. Don’t have an online account? Register for an online account with an active email address along with a phone …

Processing/Processed - Your payment is being processed and can no longer be canceled. Pending - We have received a notification of your payment and we are processing it. Returned …

Payment Assistance can help. We offer several ways to keep your power flowing while keeping your budget in mind.